Legal

Terms of Service

Last updated: July 23, 2026

Agreement

By using MapleFlow ("the Service"), you agree to these terms. MapleFlow is operated by Latentium Labs Inc., a Canadian corporation.

The service

MapleFlow provides API access to AI models, identity verification, and utility endpoints. We route requests to third-party providers (OpenAI, Anthropic, Google, Groq, xAI, Moonshot, Cloudflare Workers AI, AWS Rekognition) on your behalf through a unified interface.

Credits and billing

  • You purchase credits in packages ($10–$200). Credits do not expire.
  • Each API call consumes credits based on actual token usage. We estimate credits before the call and automatically refund any unused credits after.
  • Payments are processed by Stripe. Refunds can be requested within 30 days by contacting contact@latentium.com.
  • We reserve the right to change pricing with 30 days notice.

Acceptable use

You agree not to:

  • Use the service for illegal purposes
  • Attempt to bypass rate limits or credit checks
  • Resell API access without written permission
  • Generate content that violates AI provider acceptable use policies

We may suspend accounts that violate these terms.

Identity verification & biometric endpoints

If you use /verify/face or any other biometric endpoint, you represent and warrant that:

  • You are the sole "data controller" (under GDPR) and "collector" (under BIPA, CUBI, WA HB 1493, and similar biometric privacy laws) for all end-user data submitted to such endpoints.
  • You have obtained all consents, written releases, notices, and disclosures required by applicable biometric privacy laws before submitting any image or biometric identifier to MapleFlow.
  • You will not use MapleFlow to process biometric data of individuals located in jurisdictions where doing so violates applicable law.
  • You will indemnify and hold Latentium Labs Inc. harmless from any claims, damages, or fines arising from your use of biometric endpoints, including claims by your end users under BIPA or comparable laws.

MapleFlow does not store submitted images or derived biometric templates. Images passed to /verify/face are forwarded to AWS Rekognition, compared, and discarded. Only the resulting similarity score is logged for usage tracking purposes.

Availability and liability

We aim for high availability but do not guarantee uptime. We are not liable for downstream provider outages, response quality, or data loss. The service is provided "as is" without warranties.

Our total liability is limited to the amount you paid us in the preceding 12 months.

API keys

You are responsible for keeping your API keys secure. Revoke compromised keys immediately from your dashboard. We are not liable for unauthorized usage of your keys.

Changes to terms

We may update these terms. Continued use of the service after changes constitutes acceptance. Material changes will be communicated via email.

Contact

Questions: contact@latentium.com